Privacy Policy
Last updated: January 2025
1. Introduction
qunarex ("we," "our," or "us") is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and Hungarian data protection laws, including Act CXII of 2011 on the Right of Informational Self-Determination and on Freedom of Information.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our wellness consultation services, including our Expandix consultation program. We operate as educational service providers focused on natural wellness enhancement consultation.
By using our services or website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
2. Data Controller Information
Data Controller: qunarex Wellness Consultation Services
Service Focus: Educational wellness consultation services
Geographic Scope: Hungary and EU compliance
Contact: Available through our consultation request system
3. Information We Collect
3.1 Personal Information
We collect the following personal information when you request our consultation services:
- Full name and contact details
- Email address and phone number
- Area of wellness interest
- Consultation preferences and goals
- Communication records related to our services
3.2 Technical Information
We automatically collect certain technical information:
- IP address and browser information
- Device type and operating system
- Website usage patterns and preferences
- Cookie data (as detailed in our Cookie Policy)
4. Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR Article 6:
Consent (Art. 6(1)(a))
For marketing communications and optional data processing activities
Contract Performance (Art. 6(1)(b))
To provide consultation services and fulfill our service obligations
Legitimate Interests (Art. 6(1)(f))
For service improvement, security, and business administration
Legal Compliance (Art. 6(1)(c))
To comply with Hungarian and EU legal obligations
5. How We Use Your Information
We use your personal data for the following purposes:
Service Delivery
- • Scheduling consultation appointments
- • Providing educational wellness guidance
- • Developing personalized consultation plans
- • Follow-up support services
Communication
- • Responding to inquiries
- • Appointment confirmations
- • Service updates and information
- • Educational resource sharing
Legal Compliance
- • Meeting regulatory requirements
- • Maintaining service records
- • Data protection compliance
- • Professional standards adherence
Service Improvement
- • Analyzing service effectiveness
- • Developing new consultation methods
- • Quality assurance monitoring
- • User experience enhancement
6. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
Service Providers
Trusted partners who assist in service delivery under strict confidentiality agreements
Legal Requirements
When required by Hungarian law, court orders, or regulatory authorities
Healthcare Referrals
With your explicit consent, for healthcare professional referrals as recommended
7. Your Rights Under GDPR
As a data subject in the European Union, you have the following rights regarding your personal data:
Right of Access (Art. 15)
Request copies of your personal data
Right of Rectification (Art. 16)
Request correction of inaccurate data
Right of Erasure (Art. 17)
Request deletion of your data
Right of Portability (Art. 20)
Receive your data in a structured format
Right to Restrict Processing (Art. 18)
Limit how we process your data
Right to Object (Art. 21)
Object to certain data processing
How to Exercise Your Rights
To exercise any of these rights, please contact us through our consultation request system or use the contact information provided on our website.
We will respond to your request within one month of receipt, as required by GDPR.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
Encryption
Data encryption in transit and at rest
Access Controls
Restricted access on need-to-know basis
Regular Audits
Ongoing security assessments
9. Data Retention
We retain your personal data for the following periods:
10. Supervisory Authority
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with:
Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
Address: 1055 Budapest, Falk Miksa utca 9-11.
Website: naih.hu
Email: [email protected]
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and indicating the revision date.
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through our website consultation request system.
Data Protection Compliance
We are committed to GDPR and Hungarian data protection law compliance
Response time: Within 30 days of receipt of your request